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Cookie Policy

Last updated: 13/12/2025

This Cookie Policy explains what cookies are, how we use them on  www.keletes.com (the “Site”), and what your options are regarding their use. This policy is an integral part of our Privacy Policy.

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They allow the site to recognize your device and remember information about your visit, such as your preferences, chosen language, and other settings.

Cookies can be:

  • First-party cookies: set directly by our Site
  • Third-party cookies: set by external domains (e.g., Google Analytics)

By duration, cookies are divided into:

  • Session cookies: temporary, deleted when you close your browser
  • Persistent cookies: remain on your device for a set period or until manually deleted

2. Legal Basis for Cookie Use

We use cookies based on the following legal bases:

  • Technical/essential cookies: necessary for the Site to function (Article 6, paragraph 1, letters b and f GDPR - contract execution and legitimate interest). No consent required.

  • Non-technical cookies (analytics, marketing, profiling): require your explicit prior consent (Article 6, paragraph 1, letter a GDPR and ePrivacy Directive 2002/58/EC as amended by Directive 2009/136/EC).

3. Types of Cookies Used

3.1 Technical/Essential Cookies (no consent required)

These cookies are strictly necessary for the Site to function and to allow you to navigate and use its features. Without these cookies, services such as shopping carts or authentication cannot be provided.

Cookie Purpose Duration Type
session_id Maintains active user session, manages login and shopping cart Session First-party (Odoo)
PHPSESSID Identifies user session on the server Session First-party
csrf_token Protection against CSRF (Cross-Site Request Forgery) attacks Session First-party

Legal basis: Legitimate interest (Article 6, paragraph 1, letter f GDPR) - necessary to provide requested services.

3.2 Preference Cookies (essential/functional)

These cookies allow the Site to remember choices you make (such as your username, language, or region) and provide enhanced and personalized features.

Cookie Purpose Duration Type
frontend_lang Stores user's language preference 12 months First-party (Odoo)
cookie_consent Stores your cookie preferences 12 months First-party
timezone Stores user's timezone 12 months First-party

Legal basis: Legitimate interest (Article 6, paragraph 1, letter f GDPR) - improve user experience.

3.3 Interaction And History Cookies (optional - require consent)

These cookies collect information about your interactions with the Site, pages visited, and marketing campaigns that brought you to the Site.

Cookie Purpose Duration Type
im_livechat_previous_operator Remembers previous chat operator for service continuity 7 days First-party (Odoo)
utm_campaign Tracks the origin marketing campaign 30 days First-party (Odoo)
utm_source Tracks traffic source (e.g., Google, social media) 30 days First-party (Odoo)
utm_medium Tracks advertising medium (e.g., email, banner) 30 days First-party (Odoo)
utm_content Tracks specific content clicked 30 days First-party (Odoo)
utm_term Tracks campaign keywords 30 days First-party (Odoo)

Legal basis: Consent (Article 6, paragraph 1, letter a GDPR).
Purpose: Marketing campaign optimization and user experience improvement.

3.4 Analytics Cookies (optional - require consent)

We use Google Analytics to understand how visitors use the Site. These cookies collect information in aggregate and anonymous form.

Cookie Purpose Duration Type
_ga Distinguishes unique users 24 months Third-party (Google)
_gid Distinguishes unique users 24 hours Third-party (Google)
_gat Limits request frequency 1 minute Third-party (Google)
gac* Contains campaign-related information 90 days Third-party (Google)

Legal basis: Consent (Article 6, paragraph 1, letter a GDPR).
Purpose: Statistical analysis and Site improvement.

Google Analytics: data is collected anonymously and in aggregate. Google may transfer data to the United States based on the EU-US Data Privacy Framework.

For more information:  https://policies.google.com/privacy
Google Analytics opt-out:  https://tools.google.com/dlpage/gaoptout

3.5 Advertising & Marketing Cookies (optional - require consent)

These cookies are used to display more relevant advertising for you and your interests. They can also be used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns.

Cookie Purpose Duration Type
__gads Used by Google for targeted advertising 13 months Third-party (Google)
__gac Contains advertising campaign information 90 days Third-party (Google)
IDE Used by Google DoubleClick for remarketing 13 months Third-party (Google)
test_cookie Checks if browser supports cookies 15 minutes Third-party (Google)

Legal basis: Consent (Article 6, paragraph 1, letter a GDPR).
Purpose: Behavioral advertising and remarketing.

Note: Some third-party services may install additional cookies to identify you. These cookies are subject to the privacy policies of their respective providers.

4. Cookie Management

4.1 Cookie Banner

On your first visit to the Site, you will be shown a banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences by category

Your choices are stored and respected on subsequent visits.

4.2 Changing Preferences

You can change your cookie preferences at any time:

4.3 Browser Settings

You can also manage cookies through your browser settings. Here's how:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Warning: Disabling technical/essential cookies may compromise Site functionality.

4.4 Opt-Out from Third-PartyCookies

You can opt out of some behavioral advertising services by visiting:

For Google Ads:  https://adssettings.google.com/

5. Cookies And Configurator on Third-Party Sites

When you use our Configurator integrated on third-party sites, we may collect log information in anonymous and aggregate form for statistical purposes. This data does not allow us to identify you personally and is used exclusively to improve the service.

6. “Do Not Track” Signal

We do not currently support “Do Not Track” (DNT) browser signals, as there is no universally recognized standard for implementing this functionality. We monitor regulatory and technological developments and may implement DNT support in the future.

7. Cookies And Social Media

The Site may include social media plugins or features (e.g., Facebook, LinkedIn, Instagram “Share” buttons). These plugins may set third-party cookies even if you don't interact with them. We recommend consulting the privacy policies of the respective social networks:

8. Cookie Policy Updates

We may periodically update this Cookie Policy to reflect changes to the cookies used or for other operational, legal, or regulatory reasons. The “Last updated” date at the top of this page indicates when the policy was last modified.

We encourage you to regularly consult this page to stay informed.

9. International Data Transfers

Some third-party cookies (e.g., Google Analytics, Google Ads) may involve transfers of personal data to countries outside the EU, including the United States. Such transfers occur based on:

  • European Commission adequacy decisions (EU-US Data Privacy Framework)
  • Standard contractual clauses
  • Other appropriate safeguards under GDPR

10. Your Rights

Regarding data collected through cookies, you have all the rights provided by GDPR, including:

  • Right of access to data
  • Right to rectification
  • Right to erasure
  • Right to object
  • Right to withdraw consent
  • Right to lodge a complaint with the Data Protection Authority

To exercise these rights, see section 7 of our Privacy Policy or contact us at:  privacy@keletes.com

11. Data Retention Period

Data collected through analytics cookies is retained in anonymous and aggregate form for:

  • Analytics cookies: 26 months
  • Marketing cookies: until consent withdrawal
  • Anonymous Configurator logs: 12 months

12. Contacts

For questions or requests regarding this Cookie Policy, you can contact us at:

Keletes S.a.s. di Daniele Draganti & C.
Via Donatori del Sangue, 55
21052 Busto Arsizio (VA) - Italy
Email: privacy@keletes.com
Tel: +39 0331 1816157

For complaints regarding the processing of your personal data:

Italian Data Protection Authority (Garante per la Protezione dei Dati Personali)
Piazza Montecitorio, 121, 00186 Rome - Italy
Tel: +39 06 696771
Fax: +39 06 69677 3785
Email: garante@gpdp.it
PEC: protocollo@pec.gpdp.it
Web: www.garanteprivacy.it

13. Useful Links

Summary Table

Category Requires consent? Main purpose Can you disable them?
Technical/Essential No Site functionality No, compromises functionality
Preferences No Experience improvement Yes, but degraded experience
Interaction Yes Marketing optimization Yes
Analytics Yes Statistical analysis Yes
Advertising Yes Targeted advertising Yes

Version: 1.0